Online User Instructions

We are excited to offer the Citizens Self-Service Portal as our new online permit and development application tool.  This includes Right Of Way, Land Disturbance, and Building Permits.

Applications submitted starting December 12, 2022, will utilize the Citizen Self-Service Portal for applications, requesting inspections and payment of fees 24/7.

Applications submitted prior to December 12, 2022, will continue to utilize eTRAKiT for requesting inspections and reviewing the status of permit approval.

The following guides are available to assist with the completion of tasks within the new Citizen Self-Service Portal. Please note that in order to register as a contractor, submit applications, apply for permits, request inspections, or pay fees online, you must first create a user account and confirm the account via the email sent to you.

Citizens Self-Service (CSS) Portal User Instructions: