What if I have general questions and don’t know who to talk to?
Send them to Prosper Fire Rescue Division Chief Bill Bonny at email@example.com
How do I know the information I’m receiving is accurate?
Be smart. Confirm news you hear about COVID-19 by checking the following official websites:
What are the CDC’s current guidelines on group gatherings?
Where can I find public guidance regarding COVID-19 from Collin County?
Where can I find public guidance regarding COVID-19 from Denton County?
Can I call the state to ask more questions?
Yes, the Department of State Health Services established a COVID-19 Call Center and email box to receive questions from the general public. Email firstname.lastname@example.org or you can reach the DSHS COVID-19 Call Center by dialing 1-877-570-9779. Their hours are from 7 a.m. to 7 p.m., Monday through Friday. You can also call 2-1-1 Texas. No matter where you live in Texas, you can dial 2-1-1, or 877-541-7905, to access frequently asked questions about COVID-19.