Prosper Resident Resources

Local, regional and state/federal resources are listed below.

Food, Housing, and Utility Assistance

Neighbors Nourishing Neighbors (Formerly Bethlehem Place)

North Texas Food Bank

Cornerstone North Central Texas

Public Utility Commission (PUC) Utility Payment Assistance

Mental Health Services

The outbreak of COVID-19 may be stressful for people throughout the community. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Accordingly, we suggest the following recommendations:

  • People with preexisting mental health conditions should continue with their treatment plans, stay connected with their healthcare provider, and monitor for any new symptoms.
  • Call your healthcare provider if stress reactions interfere with your daily activities
  • Call the LifePath Crisis Hotline at (877) 422-5939 if you are experiencing emotional distress related to COVID-19.

Prosper Counseling

MHMR Crisis Hotline (800) 762-0157

Health Services & Information

Texas Health Prosper

Cook Children’s

Family Crisis Prevention

Hopes Door New Beginning Center (Collin County)

(972) 276-0057

  • Victims and Survivors of violence
  • Emergency Sheltering
  • Counseling
  • Legal Support
  • Housing

Denton County Friends of the Family

(800) 572-4031

  • Domestic Violence assistance
  • Sexual Assault assistance
  • Stalking help

National Child Abuse Hotline

(800) 422-4453

Texas Child Abuse Hotline

(800) 252-5400

Regional Resources

Alcoholics Anonymous
Many groups across the metropolis have closed temporarily due to the COVID-19  pandemic and are offering online meetings. Visit or call the 24/7 hotline (214) 887-6699 for any help or assistance.

The Salvation Army

(214) 424-7050

  • Emotional Care
  • Spiritual Care
  • Mental Heath
  • Domestic Violence Hotline
    (214) 424-7208


State/Federal Resources

Effective immediately, there are additional options for certain food items WIC participants can buy. These food items include more options for milk, bread, rice, pasta, and eggs.  Also, Texas WIC is permanently adding canned fruits and vegetables to the food package. Items at the grocery store with a pink sticker that says “WIC Approved” are products eligible for shoppers to purchase using WIC.

WIC participants can find detailed information on the Texas WIC website. WIC participants can also download the latest version of the MyTexasWIC shopping app on the Google Play Store or Apple App Store, which informs families what the allowable food items are on their benefits package.

Texas WIC is operating under modified services throughout the state to help keep clients and staff safe. Families may call their local WIC clinics to learn more about how they can receive services.

Visit the Texas WIC website or call (800) 942-3678 to find how your local clinic is handling local services.

SNAP (Supplemental Nutrition Assistance Program) Food Assistance is available for resident who qualify.  Visit for more information and to apply.

HHSC Statewide COVID-19 Mental Health Support Line

The Texas Health and Human Services Commission (HHSC) has launched a statewide mental health support line to help Texans experiencing anxiety, stress, or other emotional challenges due to the COVID-19 pandemic. This resource offers support for all Texans and can be reached any time day or night at 833-986-1919.

The line is operated by the Harris Center for Mental Health and IDD, and offers trauma-informed support and psychological first aid to those experiencing mental health symptoms related to COVID-19. Counseling services are confidential and free of charge.

More information on mental health resources and your local metal health authority can be found on HHSC’s website

National Suicide Prevention Lifeline

1 (800) 273-8255

211 Texas – Texas Health and Human Services

(214) 871-5065 or 211 from a cell phone

  • Health Questions
  • Resource Information



*This list will updated as we receive more information. If you have questions about this list, please contact Town of Prosper Emergency Management Coordinator Kent Bauer.