Report a Street Light Outage

The Town of Prosper maintains street lights on Preston Road. To inquire about a street lighting concern on this roadway, please email Engineering or phone 972-346-3502.

Street lights in residential neighborhoods and cobra-head street lights attached to electric poles are maintained by CoServ, Grayson Collin Electric Cooperative (GCEC), and Oncor based on location. If your neighborhood is served exclusively by CoServ, GCEC, or Oncor, they will maintain your street lights. Please call your electric provider directly to report a street light outage:

If you are not sure who your electric service provider is, do not live in an exclusive service area, or would like to report street light outages, please contact the Public Works Department.

Residential Street Lighting

Residential streets are required to have street lights installed during the construction process at all intersections with a maximum spacing of 600 feet and a minimum spacing of 150 feet. Lights are required on cul-de-sacs that are longer than 300 feet. The Engineering Department, in cooperation with the Public Works Department, reviews all utility construction permits for residential developments to assure these standards are met.

Residential Requests

Occasionally, physical conditions in the development after construction may require the addition or removal of street lights. If you feel your street is either too dark or too bright, please email Engineering or phone 972-346-3502. If a request for an additional street lights is wanted closer than the Town of Prosper standards listed above, the requestor has the responsibility of paying for the cost of having the street light(s) installed. This would require the following:

  • The requestor must submit a petition from at least 80% of the homeowners living within 300 feet of the proposed street light to the Engineering Department, including the homeowner(s) who will be located immediately adjacent to the light.
  • With the approval from the Town of Prosper and receipt of cost of installation payment from the homeowners, the Engineering Department will request the appropriate electric company gain any necessary easements and install the street light. In some instances, the homeowners adjacent to the proposed street light may be required to provide an easement for electrical service to the light.
  • The Town will pay the perpetual maintenance and operation costs associated with the new street light(s).