Communications & Community Engagement

The Town of Prosper recognizes that effective communication is the foundation of a responsive, transparent government and an essential component of an engaged and informed community. We are committed to providing consistent, accurate and timely information that builds public trust, encourages resident participation and fosters community pride.  

Our Mission
The Communications and Community Engagement Department leads the Town's efforts to keep residents informed and connected. Our work is guided by core principles that shape how we share information and engage with the community. 

• Tell Our Own Story
• Be Proactive vs. Reactive
• Use a Centralized Approach
• Promote Open, Two-Way Communication
• Maintain Consistent Messaging
• Build Strong Relationships
• Commitment to Continuous Learning

These guiding principles ensure the Town's communication is clear, coordinated and accessible to all - where when informing the public, engaging the media, or supporting internal departments. 

Stay Connected
There are a variety of ways for residents to stay up to date on programs, services, meetings and events:

• Town Website (prospertx.gov)
  The Town website serves as a central hub for information about departments, services and initiatives.
• Social Media
  Follow the Town of Prosper on Facebook, X, Instagram, NextDoor and YouTube to stay connected. Also be sure to connect with the Town on additional social channels such as the Prosper Police Department, Fire Department, Parks and Recreation Department and the Community Library. View the Social Media User Guidelines and Photography and Video Policy (PDF) for more information.
• Resident Update E-Newsletter
  Subscribe to the Resident Update - a weekly e-newsletter dedicated to providing the most up-to-date information about upcoming events, news and happenings around Prosper.
• myProsper Mobile App
  Download the myProsper app to make service requests and get quick access to Town information. The app is available for download on the App Store and Google Play.
• Strategic Plan
  The Communications and Community Engagement Plan outlines goals and strategies to enhance Town-wide communication and outreach. View the Communications and Community Engagement Plan (PDF).

Media Inquiries 
Members of the news media seeking information, interviews or assistance can contact Todd Rice, Director of Communications | Public Information Officer, at trice@prospertx.gov or 972-569-1025.